If a flight is canceled, according to an EU regulation, you have the right to reimbursement of the ticket costs, financial compensation and assistance at the airport.
When do I get compensation for a flight cancellation?
If there is a flight cancellation, the traveler usually has one Damage payment or even too damages to. which the airline’s obligations towards their passengers and which rights the passenger has in the event of a flight cancellation is generally dealt with in the EU via the Regulation 261/2004 regulated; This also applies internationally Montreal Convention. The rights in the event of a flight cancellation can be summarized as follows: In the event of a flight cancellation, the passenger is entitled up to 600 euros in compensation and should there be consequential damage due to a canceled flight, there is also a right to compensation.
The EU Air Passenger Rights Regulation 261/2004, as its name suggests, applies within the European Union and regulates compensation claims in the event of flight cancellations and flight delays.
Travelers can refer to these in the following cases:
- The flight takes off or lands in one EU Member State.
- The airline is based in the EU.
- There aren’t any extraordinary circumstances before.
- The airline offers you no reasonable alternative transportation on.
The European Court of Justice (ECJ) clarifies in its judgment of 19 November 2009 in joined cases C403/07 and C432/07 that a A flight delay of more than three hours at the destination airport is equivalent to a flight cancellation is. This also means that the claims for compensation in the event of a flight cancellation or flight delay are equivalent in these cases. Should it be due to a canceled flight consequential damage come, the passenger can assert claims for damages. This includes, among other things, missing important appointments due to a delay or cancellation. Such claims are governed by the Montreal Convention.
How much compensation am I entitled to?
The amount of compensation in the event of a flight cancellation will be according to flight distance tiered. It should also be noted that when calculating the distance, it is the linear distance that counts and not the distance actually flown. This means that the passenger can assert his rights in the event of a flight cancellation, but must expect a relatively low amount of compensation if the flight is relatively long due to various stopovers.
Further rights in the event of a flight cancellation
EU Regulation 261/2014 gives travelers a appropriate care during the waiting period granted at the airport. This includes, for example, the provision of food and drinks, access to a telephone or, if necessary, hotel accommodation.
If a flight is canceled or delayed by more than five hours, there is also the option of receiving compensation Substitute transportation as soon as possible to demand This can also be done through a Train or bus ticket or a rental car be guaranteed. In the event of a flight cancellation or flight cancellation, the passenger also has the option of compensation ticket reimbursement.
How to enforce your claims for compensation or damages
In order to be able to assert claims for compensation in the event of a flight cancellation or delay, it is important
in good time at check-in to have been. Not infrequently, the airline offers replacement flights– if you are not on site and cannot take the flight for this reason, all claims to supply and replacement services are forfeited. If a flight has been cancelled, the passenger should consider this cancellation at the airport with regard to his claim for compensation confirm in writing to let. In addition, in principle Flight ticket and relevant receipts are retainedin order to be able to assert rights in the event of a flight cancellation or flight delay.
To enforce your claims, you can use our free sample letter to assert a claim for a refund of a flight due to the cancellation of a flight. If you need further assistance or if the airline does not respond to your request, contact us initial telephone consultation claim. Our partner lawyers and legal experts will help you to assess your case in an initial discussion and can give you recommendations for action.